The following terms and conditions apply to Your registration for, admission to, and continued attendance at AHEIA’s 2025 Annual Conference in Sydney between May 21 and 22, 2025 (Event):

(a) Your contract for attendance at the Event: These terms and conditions form an agreement between You and the Australian Higher Education Industrial Association ABN 74 401 952 624 (“We”, “Us”, “Our”). This Event is organised exclusively for AHEIA members. Non-members may attend only at AHEIA’s discretion, subject to approval in writing.

(b) Your capacity: You enter into this agreement in Your own personal capacity, and also for and on behalf of any business or organisation which You represent or which employs You; and for any guest other person(s) for whom You complete registration for the Event, (each of which is a "Relevant Person") and You warrant that You:

• have the express authority of all Relevant Persons to enter into this agreement on its/their behalf; and

• have the consent of each Relevant Person (being an individual) to provide his/her personal information to Us.

(c) Compliance with venue terms and conditions: You agree to at all times comply with the terms and conditions of entry to each venue connected with this Event, and with any lawful directions given by its authorised personnel.

(d) Full payment required: Full payment of the registration fee, applicable GST, and all other monies due and payable in connection with Your attendance at this Event must be made by credit card when You submit Your application to register for this Event and in the case of "early-bird" registration(s), payment must be made in full by the advertised cut-off date for early-bird registration, otherwise the standard registration fee will apply. You will be denied entry to the Event if Your attendance fee is not paid in full, as detailed above.

(e) Your cancellation of Your registration: You may cancel Your conference registration, by notifying Us by email. a minimum of ten business days prior to the Event. If You do not receive acknowledgement by email within three business days, please contact Us on (03) 8611 0504. You will only be entitled to a refund or partial refund in the following circumstances:

· For in-person components of the program, if You cannot attend because it is unlawful (eg due to public health orders): If You are unable, or will, with certainty, be unable, to attend this Event for the reason that it is unlawful for You to travel to the venue or would be legally required to submit to quarantine or lock-down, You may notify Us by email and provide particulars of the reason You cannot attend. You may notify Us at any time before the commencement of the Event. If We, acting reasonably, accept the reasons given.

· Your cancellation for other reasons: If You wish to cancel Your attendance at the Event for any reasons other than those noted in paragraph (a), You may notify Us by email.

Cancellations made 15 business days or more in advance of the Event date, will receive a 100% refund. Cancellations made within 14 days to the event will not receive a refund.

(f) Cancellation, postponement and conversion of the Event to a fully virtual Event by Us: We may cancel or postpone all or components of the Event, or convert it to a fully on-line/virtual Event at any time, for any reason. We will notify You by email if any of the foregoing occurs:

· Event cancellation: If the Event is cancelled, We will refund all monies paid to date;

· Event postponement: If the Event is postponed, You must notify Us by email within seven (7) days of Our notice of postponement, or before the commencement of the Event, whichever is earlier, either that: You wish to attend the Event as postponed, whereupon We will retain monies paid by You to date and apply them to Your registration for the Event as postponed; or You cannot, or do not wish to, attend the Event as postponed, whereupon We will refund all monies paid to date; and if You do not notify Us within the time required by this clause, You will be deemed to have accepted the postponement and this clause applies.

(g) Your travel and accommodation expenses: Travel and accommodation expenses are at Your sole risk and to the extent permitted by law, We are not liable to You for those expenses in any circumstances. We recommend that You consider making accommodation and transport arrangements that permit variation or cancellation with appropriate refunds. We further recommend that You obtain insurance (if available) that will reimburse You accommodation and transport costs in the event of cancellation.

(h) Event subject to change – While We will make reasonable endeavours to stage the Event as advertised, You agree that, subject only to clause (f), the following may occur:

· changes to the Event dates, the venue or the location of the Event or components of the Event within the venue;

· changes to program content, its order or session times;

· changes to the speakers and other presenters; and/or

· changes to the social program and the venue(s) for dinners and other events.

If any changes occur to the Event as advertised, reasonable endeavours will be made to arrange for reasonable substitutes, subject to availability and the circumstances that made the change(s) necessary or desirable. Notice of substantial and material changes will be placed on this website. You are responsible for checking for such notifications/alerts prior to the Event.

(i) Your conduct at this Event – At all times during this Event You must:

· conduct Yourself in a reasonable, respectful, considerate and lawful manner;

· not act, speak or otherwise communicate in a manner that is offensive, obscene or that reasonable persons may consider to be offensive or obscene;

· if You consume alcohol, do so reasonably and responsibly;

· not place the safety and health of any person(s) at the Event at risk;

· not cause personal injury to, or defame, any person or damage the property of any person;

· be respectful towards speakers and others expressing their opinions and refrain from causing a nuisance or interrupting or disrupting program content;

· comply promptly with Our reasonable and lawful directions of Our authorised staff, Our contractors and of the relevant venues; and

· ensure that each Relevant Person complies with the foregoing.

We may, without liability to You or any Relevant Person, eject You (and/or a Relevant Person) from the Event and/or refuse entry to the Event or any part of the Event if We, acting reasonably, consider that You or a Relevant Person are/is in breach of these terms and conditions, or for any other reasonable cause.

(j) Release of liability – You release Us from liability for any losses, costs (including legal costs and disbursements) damage or claims, including but not limited to: death or personal injury of any kind sustained by You or any Relevant Person; damage to, loss of or destruction of Your and any Relevant Person's property of any kind; damage to Your reputation or that of any Relevant Person, except to the extent that such loss, cost, damage or claim is directly caused by Our gross negligence.

(k) Limitation and exclusion of liability – To the extent permitted by law any claim that You and/or a Relevant Person may have in respect of goods or services supplied in connection with the Event, which claim is pursuant to a statutory right that cannot be excluded, Our liability is limited, in the case of:

• goods, to the replacement of the goods or the cost of having the goods replaced or repaired; and

• services, to the resupply of the services or the cost of having the services resupplied.

Our liability to You and any Relevant Person for any other cause of action, including but not limited to breach of contract, negligence or other breach of duty for travel and accommodation expenses, loss of enjoyment, loss of profit, loss or revenue, lost cost savings, loss of opportunity, loss of enjoyment or indirect or consequential loss of any kind, is excluded in full; and for any other loss, is limited in aggregate to the sum of the monies actually paid by You in connection with Your registration for the Event; and the express rights set out in this Agreement are Your sole rights of cancellation and Your sole entitlements to a refund or partial refund.

(l) Independent contractor suppliers – You acknowledge and agree that all goods and services supplied to You in connection with the Event (including but not limited to transport, accommodation, the venue, food and beverage, audiovisual services, security, cleaning, programme content and entertainment) will be supplied by suppliers (each, a “Supplier”) who are all independent contractors of Us. No Supplier, attendee, speaker, exhibitor, or sponsor is an employee, agent or partner of Us and We are not vicariously or jointly liable for their action, omissions or utterances. The views expressed by any event attendee, speaker, exhibitor, or sponsor are not necessarily those of Us. All attendees, speakers, exhibitors, and sponsors are solely responsible for the content of their presentations, marketing collateral, advertising and their actions and omissions.

(m) Indemnity - You must indemnify and keep Us indemnified against all losses, costs and expenses (including actual legal costs and disbursements on a full indemnity basis) incurred in connection with any claim, demand, action or proceedings arising wholly or partly, directly or indirectly, from Your act or omission, and whether such claim, demand, action or proceeding is founded wholly or partly on Your unlawful act or omission, negligence, breach of contract (including this agreement), or other breach of duty or any cause of action whatsoever; and/or any term of a contract by which We are made liable for Your act or omission, or otherwise. You acknowledge and agree that Your actions and omissions may make Us liable to third parties, including under indemnities.

The indemnity in this clause applies except to the extent that such claim, loss, cost, or expense is directly caused by Our negligence, but in which case, clause (k) applies. You acknowledge and agree that the indemnity in this clause is not Our exclusive remedy.

(n) Third party liability - Your breach may cause Us to have liability to third parties. You acknowledge and agree that Your negligence or breach of this Agreement or of the venue’s terms and conditions of entry may cause Us to be in breach of contractual obligations (including indemnities) or other duties or obligations that We may have to the venue operator or other third parties, such as other attendees, exhibitors at, or sponsors of, the Event; and any loss or liability We incur to the venue operator or any other third party, as a direct or indirect consequence of Your act or omission, whether or not We have assumed such liability contractually, is a reasonably foreseeable loss recoverable by Us from You.

(o) Photography and videography/filming – You may use handheld cameras and/or smart phones at the Event to take photographs and videos/films for personal, non-commercial use, provided the act of so doing is not disruptive, intrusive or in breach of intellectual property or privacy rights and provided that the subject of such photography and videography/filming consents. Such photographs and videos/films may not be published, sold, reproduced, transmitted, distributed or otherwise commercially exploited in any manner whatsoever. We may hire service providers (photo/video/streaming/audio) to document and display the Event experience. We may also use social media to post photos and videos and to display select submissions at the venue and on Our websites. You irrevocably authorise Us to:

• record You (picture and voice) on photos, films and sound recordings (each, a “Recording”); and

• edit and incorporate the Recording into a photo, video gallery, short film or webinar as a record of and for the promotion of the Event and future similar events, for no monetary or other compensation to You and You acknowledge and agree that You have no right, title or interest in such Recording.

(p) Privacy - Personal information collected during registration and the Event is used solely for Event logistics and communication. We comply with applicable Privacy/data protection laws, and personal data will not be shared with third parties without Your express written consent.

(q) Assignment (transfer) of Your registration – You may transfer Your registration for this Event to a person (the “Transferee”), provided You notify Us via email and that the Transferee agrees to be bound by these terms and conditions in such manner as We require. If a transfer of a registration is made under this clause, no refund of registration fees will be payable.

Force Majeure - Will are not be liable for any failure or delay in the performance of Our obligations due to (l) events beyond Our reasonable control, including natural disasters, government restrictions, or venue unavailability. In such cases, We will make reasonable efforts to reschedule the Event.

(m) Change of Agreement - Modification of Terms

(n) We reserve the right to modify these terms and conditions at any time. Any changes will take effect immediately upon their publication of any such change on the AHEIA website (www.aheia.edu.au). By continuing to engage with AHEIA or attend the Event following such publication, You acknowledge and agree to be bound by the updated terms. It is Your responsibility to review the terms and conditions regularly for any updates or changes.

(o) Governing law – These terms and conditions are made under and governed by the laws applicable in Victoria, Australia.