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Become a Specialist in 2023
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TBC
9:30am – 12:00pm
La Trobe University
10:00am – 12:30pm
University of Technology Sydney (UTS)
This workshop is focused on the investigation framework and process once a decision has been made that a complaint or workplace matter ought to be formally investigated.
This workshop explores how conflict and complaints may arise and how they can be appropriately assessed and responded to in an effective and efficient manner with consideration of the relevant risk.
Many people find it challenging to engage with a family member, friend, or colleague going through a crisis due to mental health, domestic violence, drug, alcohol, or other issues. Attending the Accidental Counsellor program will teach you the skills to offer support and refer to someone who can help.