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As the industry association for Australian higher education, AHEIA has an unwavering commitment to excellence for our sector.
AHEIA’s training programs are developed specifically for the higher education sector and are designed to uplift capability in key areas via a variety of modalities in a highly engaged learning experience.
Our programs consistently receive positive feedback and achieve high completion rates.
"I really enjoyed the training. It's a good sign that I would want an extra two hours."
- AHEIA training participant
Our training services
AHEIA offers a range of professional development options to suit your learning preferences and schedule. Choose from our popular open workshops for individual enrollment, self-paced online programs with optional coaching support, or customised team training sessions. Whether you prefer collaborative learning with peers from across the sector, guided online study at your own pace, or targeted training for your whole team, we have a solution to match your needs.
AHEIA offers four distinct pathways to deliver strategic capability uplift.
At AHEIA, our commitment to effective training and competency upskilling extends beyond mere content delivery—it encompasses the recognition that learners are diverse in their needs, preferences, and schedules.
This understanding forms the cornerstone of our approach to training, which is why we offer a range of different modalities.
All of the programs below can be delivered for teams with content contextualised for the specific university. Options for live virtual workshops are also available throughout each year and our on-demand and blended offering is currently in development.
Workplace Relations
Workplace Relations Fundamentals
Workplace Investigations Essentials
Conflict Mitigation and Triaging Complaints*
Drafting Allegations*
Conducting Interviews and Gathering Evidence*
Analysing evidence and preparing reports*
* These modules are broken out from Workplace Investigations and offered as individual modules.
People and Culture
Managing Very Difficult Workplace Behaviour
Difficult Conversations
Coaching Essentials
Management and Leadership
New Manager
Cultivating team success and wellbeing
Leading teams through change
Business and Technology
Design Thinking
User Experience (UX)
Journey Mapping
Data Insights for Non Data Analysts
Data Visualisation for Non Data Analysts
AI Essentials
In higher education today, the most powerful learning happens in teams. When colleagues learn together, they don't just develop new skills - they transform how entire departments work.
Our team training builds on this insight. Teams tackle real workplace challenges together, combining their diverse experiences to create practical solutions. Through shared learning experiences, they develop common languages and approaches that stick.
This collaborative approach doesn't just boost individual capabilities - it creates lasting cultural change that drives innovation across your university.