Training

Triaging Complaints

This practical training module will explore how conflict and complaints may arise and how they can be appropriately assessed and responded to in an effective and efficient manner with consideration of the relevant risk.

Workplace Relations Fundamentals

Recommended for all HR/IR staff new to the sector and managers wishing to refresh their IR knowledge.

Workplace Investigations Fundamentals

This workshop is focused on the investigation framework and process once a decision has been made that a complaint or workplace matter ought to be formally investigated.

Course Name	Description	Duration
Triaging Complaints	Description This practical training module will explore how conflict and complaints may arise and how they can be appropriately assessed and responded to in an effective and efficient manner with consideration of the relevant risk.	Duration3 hours	More Info
Workplace Relations Fundamentals	Description Recommended for all HR/IR staff new to the sector and managers wishing to refresh their IR knowledge.	Duration1 days	More Info
Workplace Investigations Fundamentals	Description This workshop is focused on the investigation framework and process once a decision has been made that a complaint or workplace matter ought to be formally investigated.	Duration3 hours	More Info

Learning And Development –

Workplace Investigations Workshops

Workplace Investigations Masterclass

Workplace Investigations Masterclass is a practical workshop that provides participants with a detailed overview of the principles and framework that govern and dictate how to conduct an effective, procedurally fair, and robust workplace investigation.

Drafting Allegations

Clear and precise allegations form the foundation for an effective and procedurally fair workplace investigation.

Workplace Investigations Fundamentals

This workshop is focused on the investigation framework and process once a decision has been made that a complaint or workplace matter ought to be formally investigated.

Course Name	Description	Duration
Workplace Investigations Masterclass	Description Workplace Investigations Masterclass is a practical workshop that provides participants with a detailed overview of the principles and framework that govern and dictate how to conduct an effective, procedurally fair, and robust workplace investigation.	Duration1 days	More Info
Drafting Allegations	Description Clear and precise allegations form the foundation for an effective and procedurally fair workplace investigation.	Duration3 hours	More Info
Workplace Investigations Fundamentals	Description This workshop is focused on the investigation framework and process once a decision has been made that a complaint or workplace matter ought to be formally investigated.	Duration3 hours	More Info

Learning And Development –

Enterprise Bargaining Workshops

Enterprise Bargaining Masterclass

Recommended for all HR/IR staff new to the sector, university managers, leaders, and lawyers wishing to get up to speed on enterprise bargaining.

Duration: 4 hours

Enterprise Bargaining Fundamentals

Recommended for all HR/IR staff new to the sector, university managers, leaders, and lawyers wishing to get up to speed on enterprise bargaining.

Course Name	Description	Duration
Enterprise Bargaining Masterclass	Description Recommended for all HR/IR staff new to the sector, university managers, leaders, and lawyers wishing to get up to speed on enterprise bargaining.	Duration1 days	More Info
Enterprise Bargaining Fundamentals	Description Recommended for all HR/IR staff new to the sector, university managers, leaders, and lawyers wishing to get up to speed on enterprise bargaining.	Duration4 hours	More Info

Learning And Development –

Leadership & Culture

Duration: 4 hours

Leading Change

Learn how to use practical strategies and tools to effectively manage change with your team and become equipped with the knowledge and confidence in how to take a proactive approach to leading change and managing the transition.

Speed of Trust Foundations

With high trust, communication, creativity, and engagement improve. Productivity speeds up, and costs decrease as attention is redirected toward objectives instead of suspicion and frustration.

Duration: 4 weeks

Leading Team Success

Do you want to create a passionate and productive team? Leading Team Success will assist you in aligning, engaging, and motivating your team for successful outcomes. This program, delivered in partnership with The Performance Edge, will help you understand and adapt your leadership skills.

Duration: 4 hours

Accidental Counsellor

Many people find it challenging to engage with a family member, friend, or colleague going through a crisis due to mental health, domestic violence, drug, alcohol, or other issues. Attending the Accidental Counsellor program will teach you the skills to offer support and refer to someone who can help.