Develop team effectiveness and resilience: Enhancing team leaderships skill in higher education
Enhance your team leadership capabilities with this comprehensive program designed for managers and supervisors in university settings. Whether you're new to your role or an experienced leader looking to refine your approach, this program will equip you with essential skills for success. Participants learn to build effective teams, foster resilience, and create positive workplace cultures that drive productivity and engagement. Discover strategies to navigate the unique challenges of university environments, from managing diverse stakeholders to supporting team members through periods of change and stress.
Program overview
This practical program guides you through the essential elements of team leadership in higher education, from understanding team dynamics to implementing strategies for continuous improvement. You'll develop critical skills needed to lead with confidence and professionalism.
Learning outcomes
By the end of this program, participants will be able to:
- Analyse team dynamics and implement strategies for each stage of team development.
- Create comprehensive team charters defining roles, responsibilities and expectations.
- Demonstrate strong communication and collaboration skills, including active listening, effective written communication and stakeholder management.
- Implement techniques to nurture a positive team culture, promoting inclusion, trust, engagement and psychological safety.
- Utilise techniques to measure team effectiveness and wellbeing and implement continuous improvement strategies.
- Apply strategies for giving and receiving constructive feedback.
- Develop team resilience and support team members
This practical program guides you through the essential aspects of management, from foundational concepts through to advanced leadership skills. You'll learn to differentiate between management and leadership, master key communication strategies and develop techniques for building successful teams. Moving beyond basic supervision, you'll develop skills in performance management, goal setting and providing constructive feedback.
The program explores the crucial elements of team development, conflict resolution and problem-solving.
Throughout each module, you'll gain practical tools and frameworks to help you lead confidently and create positive, productive work environments.
As Director Learning and Experience at AHEIA, Jillian brings extensive leadership expertise and a deep understanding of human behaviour to her role as lead facilitator.
With formal training in psychology and journalism, she combines data-driven insights with compelling storytelling to create engaging learning experiences.
Across more than 15 years of experience designing and delivering strategic learning initiatives, Jillian has a proven track record in developing emerging leaders and transforming organisational capability. Her approach integrates human-centered design principles with practical management and leadership experience, ensuring participants gain both theoretical understanding and actionable skills.
Her unique perspective combines senior management experience with expertise in coaching and mentoring, particularly in higher education settings. Having designed and facilitated programs for diverse organisations across higher education, banking, insurance and technology, she brings a rich understanding of how people think, feel and learn.
With a focus on creating transformative learning experiences, Jillian specialises in developing confident, effective leaders through programs that blend psychological insights, practical strategies, and innovative instructional design.
Have questions? Our team is happy to discuss how this program can benefit you and your organisation. Register your interest today:
- Complete the expression of interest form below
- Email us